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Terms of Service

The terms that govern your use of the VSeeBox Live store and the genuine VSeeBox hardware we sell.

Last updated: August 15, 2026

Introduction

This website is operated by VSeeBox Live ("VSeeBox Live," "we," "us," or "our"). Throughout the site, these terms refer to the VSeeBox Live official store. By accessing or using this website, you agree to the following Terms of Service, including any policies or notices referenced herein. If you do not agree to these terms, you may not use our website or services.

1. Acceptance of Terms

By visiting our site or purchasing from us, you engage in our "Service" and agree to abide by these Terms of Service. These terms apply to all site users, including browsers, vendors, customers, and merchants. Please read these terms carefully before using our website. Continued use of the site constitutes acceptance of any modifications.

2. Updates to Terms

We reserve the right to update, modify, or replace any part of these Terms of Service by posting changes on our website. It is your responsibility to review this page periodically for updates. Your continued use of the site after changes are posted constitutes acceptance of the revised terms.

3. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state of residence or have given consent for a minor dependent to use this site. You may not use our products for illegal purposes or violate any laws in your jurisdiction. The transmission of viruses or malicious code is strictly prohibited.

4. Hardware-Only Sales

We sell genuine VSeeBox hardware only. We do not pre-install, provide, host, or endorse any third-party streaming applications, content, subscriptions, or services. The device ships with the factory Android operating system and access to the Google Play Store. You are solely responsible for installing any applications and for ensuring that you only access content you are legally authorized to view. We take no responsibility for how the device is used after purchase.

5. Shipping Restrictions

We ship exclusively to addresses within the United States. Orders placed with shipping addresses outside the United States may be refused or cancelled at our discretion. We do not offer international shipping. Free shipping applies to all orders shipped within the United States.

6. General Conditions

We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card details are always encrypted and processed by our payment provider, Stripe. You may not reproduce, sell, or exploit any part of our service without express written permission.

7. Accuracy of Information

We strive to ensure that all information on our site is accurate, complete, and up to date. However, we are not responsible for inaccuracies. Any reliance on this material is at your own risk.

8. Modifications to Service and Pricing

Prices are subject to change without notice. We reserve the right to modify or discontinue any service or product without prior notice. We are not liable for any changes, suspensions, or discontinuations.

9. Products and Services

Certain products or services may be available exclusively online and may have limited quantities. We reserve the right to limit sales to individuals, geographic regions, or jurisdictions and to modify product descriptions or pricing at any time without notice. We do not guarantee that product colors or images displayed on your screen will be perfectly accurate. We are not responsible if our products or services fail to meet your expectations.

10. Billing and Account Information

We may refuse or cancel orders at our discretion. You agree to provide current, complete, and accurate purchase and account information. Failure to do so may result in order cancellation. All payments are processed securely through Stripe.

11. Warranty

Every VSeeBox unit we sell is genuine, brand-new, and backed by a 1-Year Authorized Warranty against manufacturing defects. Warranty claims are handled by our support team. The warranty does not cover damage caused by misuse, unauthorized modification, or normal wear and tear. For warranty service, contact us at vseeboxlive@gmail.com.

12. Third-Party Tools and Links

We may provide access to third-party tools "as is" without warranties or liability. Use them at your own risk. Our site may also include third-party links, for which we hold no responsibility regarding their content, accuracy, or policies.

13. User Comments and Feedback

By submitting comments, suggestions, or other content, you grant us permission to edit, copy, and distribute such material. We are not obligated to maintain confidentiality or compensate for submitted content. We reserve the right to remove unlawful, offensive, or objectionable content at our discretion.

14. Errors, Inaccuracies, and Omissions

We may correct errors or inaccuracies in product descriptions, pricing, promotions, or availability at any time without prior notice.

15. Prohibited Uses

You are prohibited from using the site for unlawful purposes, including but not limited to:

  • Fraud or misrepresentation
  • Harassment, defamation, or discrimination
  • Spamming or sending unsolicited communications
  • Interfering with security measures or attempting unauthorized access
  • Using the device to access content you are not legally authorized to view

16. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free service. All products and services are provided "as is" and "as available" without warranties of any kind, except the 1-Year Authorized Warranty described above. VSeeBox Live is not liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our services or products.

17. Indemnification

You agree to indemnify and hold VSeeBox Live harmless from any claims, damages, or expenses arising from your breach of these Terms of Service or your misuse of the device.

18. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full effect.

19. Termination

We reserve the right to terminate this agreement at any time if you violate any terms. You may also terminate by ceasing to use our services.

20. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States and the state in which VSeeBox Live operates, without regard to conflict of law principles.

21. Contact Information

For questions regarding these Terms of Service, please contact us at vseeboxlive@gmail.com.