Shipping & Delivery Policy

This Shipping & Delivery Policy outlines the shipping and delivery process for purchases made on Vsee Box Live Store. By placing an order, you agree to the Terms of Use applicable to this website.

Shipping Providers

We process and ship all orders through trusted carriers, including UPS, FedEx, and USPS.

Processing & Shipping Time

Orders are typically processed within 1 business day, but may take up to 3 business days during high order volumes.
We primarily try to ship same day once order has been placed and cleared.

Shipping Methods & Estimated Delivery Times

• Standard Shipping: Delivery within 2-3 business days
• Typical Delivery Timeframe: Most orders arrive within 3-5 business days if not sooner, depending on the state you are located in.

Please note that delivery times may vary depending on factors such as carrier schedules, delivery location, shipping method, and order volume.

Shipping Costs

We offer Free Shipping on all orders. Only within the states. (Nationwide)

Order Tracking

You can track your order through track123.com or via the tracking email sent after purchase.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment in real-time. If you experience any delays or issues, please contact the shipping carrier directly or reach out to our support team for assistance.

For shipping inquiries, contact us at [email protected].

Delivery Issues & Lost Packages

If your package is lost in transit or marked as delivered but not received, please contact us within 48 hours for assistance. We will work with the shipping carrier to locate your order and resolve the issue as quickly as possible.

Policy Updates

This Shipping & Delivery Policy is subject to change without notice. The version in effect at the time of your purchase will apply. We recommend saving or printing a copy for your records.

For any questions or concerns, reach out to us at [email protected].